RAY GOLDEN
From the early inception of toll-free numbers, and representing the two largest Contact Centers in the World, over the past 29 years Golden has spearheaded some of the most prestigious and recognizable Direct Response campaigns in the history of the venue. Some of these programs include 800-THE-CARD (American Express), Key Bank, Premier Bankcard, Philips Electronics, Live Aid, Apple Computer, Tylenol’s Consumer Recalls, Time Life Books/Music, Sports Illustrated, Johnson & Johnson, U.S. Navy, and many others.
He is a Lifetime Achievement Award recipient by TMC’s Customer Inter@ction Solutions for his work in the Contact Center arena. A member of the Teleservices Hall of Fame, Golden has been published and quoted numerous times on the subject of Telemarketing and has been a guest speaker for the Direct Marketing Association (DMA) and the Electronic Retailing Association (ERA) on many occasions. He is the past President and Chairman of the Mid-America DMA.
Golden brings a highly specialized experience level in all facets of the Direct Marketing process.
“Ray is recognized as one of the true mentors for the entire industry of teleservices. As a member of the Hall of Fame for Teleservices, Ray has proven himself as a professional to be an amazing asset. However, Ray's personal integrity, compassion and friendship to both veterans and the novice is remarkable. Ray is a brilliant professional, and an even better person.” Tim Searcy, CEO, American Teleservices Association
“Ray is a true DRTV veteran with a deep understanding of inbound call centers. His telemarketing knowledge is definitely an asset when it comes to the need to increase revenues on every call generated through DRTV inbound campaigns. I would highly recommend working with Ray. He's a great guy with a lot of integrity." Shannon Ellis, Euro RSCG EDGE
“Ray Golden is a telesales professional who has seen the evolution of telemarketing from live operators to automated technologies first-hand and brings a deep understanding and creative firepower to his area of expertise.” Rick Petry, Past Chairman, Electronic Retainling Association
“I've known and have worked with Ray since the mid 80’s, during the very early days of the infomercial business. As we were building our business, an integral part of the success of our clients was in selecting and/or recommending what telemarketing company would answer our client’s toll free calls. Ray has always been on the very short list of go-to people we would call on to set our clients' programs up with. He is knowledgeable in his field and a man of integrity and honesty.”
Tim Hawthorne, Chairman, Hawthorne Direct
“Anyone wanting top productivity from a big talent and a great guy all in one should know Ray Golden. Feel free to contact me (steveidelman@yahoo.com) for an even more glowing reference on Mr. Golden.” Steve Idelman, Chairman Solutionary, Inc. and Founder/Chairman ITI (Idelman Telemarketing, Inc.)
ray@goldendirectresponse.com
402-630-6890
